Privacy Policy
South Star Inclusion Services – Privacy Policy
This Privacy Policy explains how South Star Inclusion Services collects, stores, and uses personal information relating to our Connect and Play Sessions and associated activities.
By registering for or attending our sessions, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect and store the following information:
- Parent/carer names and contact details
- Child’s name, age, and date of birth
- Medical information, allergies, diagnoses, behavioural needs, and emergency contact details
- Attendance records
- Photographs or videos (where consent has been provided)
- Payment and booking information
- Any other information voluntarily provided to support your child’s participation and wellbeing
2. How We Use Your Information
We use personal information to:
- Manage registrations and bookings
- Ensure the safety and wellbeing of children attending sessions
- Provide appropriate support and inclusive provision
- Contact parents/carers regarding sessions, updates, emergencies, or changes
- Process payments and maintain records
- Improve our services and activities
- Promote our services using photographs or videos where permission has been granted
3. Medical & Additional Needs Information
Information relating to medical conditions, disabilities, allergies, or additional support needs is collected solely to help us provide a safe, inclusive, and supportive environment for all children attending our sessions.
Parents/carers are responsible for ensuring this information remains accurate and up to date by contacting us at .
4. Photography & Media
Photographs and videos may occasionally be taken during sessions for marketing, promotional, or social media purposes.
- Consent preferences will be requested during registration.
- Parents/carers may withdraw or update consent at any time by contacting us via email or phone.
- We will always aim to use images respectfully and appropriately.
5. How We Store Your Information
We take reasonable steps to ensure personal information is stored securely and accessed only by authorised individuals.
Information may be stored electronically or in paper form and will be retained only for as long as necessary to support the delivery and safeguarding of our services.
6. Sharing Information
We do not sell or share your personal information with third parties for marketing purposes.
Information may only be shared where necessary:
- To protect the safety or wellbeing of a child or others
- Where required by law or safeguarding obligations
- With emergency services or medical professionals in an emergency situation
7. Your Rights
Under UK data protection law, you have the right to:
- Request access to the personal information we hold about you
- Request corrections to inaccurate information
- Request deletion of your information where appropriate
- Withdraw consent for photography or communications at any time
Requests relating to your data can be made by contacting us directly.
8. Contact Information
If you have any questions about this Privacy Policy or how your information is handled, please contact:
9. Policy Updates
South Star Inclusion Services reserves the right to update this Privacy Policy where necessary. Any significant changes will be communicated to parents/carers where appropriate.